Cold call - Rebuff
- Scott James Purves
- Jan 7, 2023
- 1 min read
"I don't take sales calls!"
How best to handle this on a cold call?
I'd firstly empathise and then ask a disarming question (using a self-assured, non-needy tone)...something like this:
"I don't blame you - there are so many terrible cold calls out there.
But just out of curiosity - does that include good ones?"
(pause to allow for their response)
And if they lower their defenses & allow you to continue - it goes without saying - just make sure your next part is good.
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