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Cold call - ouch!

I received a call from a number I didn't recognise yesterday so I picked up. The guy came on and had an engaging voice, and so I felt like this may be something interesting.


Or maybe not...


He introduced himself and told me he was calling from a funeral planning company. I think it's safe to say any interest or excitement disappeared for me at this point.


I was curious how he got my details - he said I signed up for a free quote, which to the best of my knowledge I hadn't.


He was quite adamant about it and started to argue with me. It seemed he took offence at my lack of enthusiasm.


As a relatively young healthy male I told him I probably wasn't his ideal client and that there must be some lower hanging fruit out there. As a funeral planning cold caller he should get to know his target audience.


I didn't envy his value proposition but at least target someone who may be thinking about their inevitable departure from planet earth!


He should also learn not to argue with someone he has just cold called, particularly when pitching them on their own funeral.


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