From No to Yes in one call

Moving someone from "Not interested" to hanging on your every word -

One of the most satisfying things in sales.

But how?

Simple.

Stay absolutely calm & composed in the face of resistance or rejection.

This demonstrates high EQ and self-confidence.

Ask permission to ask just one more question.

Ask at least half a dozen more questions.

Listen intently.

Explore business problems.

Seek to really understand.

Empathise.

Find the emotion behind the problem.

Be a business therapist.

A confidant.

Let them get it out.

Do not talk about yourself or your solution.

Ensure they feel completely at ease, listened to and understood.

Ask them what they would like to do next.