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The mindset of a salesperson...


*Belief 1: Qualification*


Average salesperson:

"They've come back to my email and want to speak, I'm so excited!"



Top performer:

"I've got an email response but I'm not sure...they might just be tyre kickers. To make sure I'll call them and try to qualify them out."



*Belief 2: Cold calls*


Average salesperson:

"I'm clearly an interruption to busy people's days. I'll get this batch of calls over as quickly as possible. I hate this part of the job."



Top performer:

"I have something which could make a big difference to people & add a huge amount of value. I also get a buzz from getting the right person on the phone and love tweaking my approach."



*Belief 3: Questioning*


Average performer:

"I've been told I need to ask questions but they're a waste of time - I'll skim across them quickly and get to the juicy parts of my product"



Top performer:

"I need to make sure my questions reveal the truth of their situation & the implication of doing nothing.


Only then I'll be able to understand the depth of their issue and if I can help."




 
 
 

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