Probably THE single most important things to get on top of if you work in sales...
Your emotions
If you feel any of the following types of negative emotions during a sales meeting & can't control them, you'll begin to make your prospects feel very uncomfortable: -
- insecurity
- desperation
- frustration
- stress
- intimidation
And when they feel uncomfortable they won't open up to you.
5 pointers to help prevent this from happening...
1 - Become more self aware
2 - Understand yourself, what triggers you & why
3 - Become so engrossed in your prospect's world & their problems that you have no time to think about you & how you feel
4 - Become a master of the process & forget the outcome. That will take care of itself
5 - Always see yourself as an equal