- be assertive (but not pushy)
- meet people where they are
- make people feel comfortable quickly to build trust
- build curiosity & act naturally so the conversation flows
- engage effectively without being overly enthusiastic
- lead with problems
- ask great questions
- connect with people by being fully present
- read people & have situational awareness
- have conviction & belief
- detach from any outcome & pay attention to verbal/non-verbal cues
- know when to walk away
- ask for referrals
- disqualify or set a next step
- enjoy it & have fun!
